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We’re looking for a Field Operations Manager (FOM) who thrives in fast-paced, constantly changing work environments. We need someone who thinks like an entrepreneur and gets excited about finding solutions to improve the overall business and market. Effective communication and people, process and location management skills are crucial for success in this role.
The Field Operations Manager will be based out of our Austin office and will oversee the local drivers, route management, fleet, and all physical location operations. He/She will build and maintain relationships with local and HQ-based key contacts, as well as support local driver hiring and marketing efforts while working closely with other market FOMs, corporate HR, marketing, sales, account management and many others across the organization.
The mission of this role is to make sure the local business and client operations are running as smoothly and efficiently as possible while ensuring the team of drivers provides a high level of customer service to our valued riders/customers. This role will also bring crucial insights back to the HQ team from the market and field which could influence company decisions.
Founded in 2014 in San Francisco, Chariot has expanded quickly across the U.S. into over 10 markets, providing tens of thousands of rides per week. As a cornerstone of Ford's urban mobility strategy, Chariot is an independently-run company that has the resources to scale its concept worldwide.
Everyone lives in a city of their own. Chariot helps you get there, your way.
We partner with cities, each one unique. Together, we work to ease the pain points and plug gaps in public transit. Because we want to cut congestion, create real jobs, and bring a little humanity to the mayhem.
We’re Chariot. We’re here to create smart transit personalized for everyone.
Together, we’re working to change the way people experience their cities. We’re creating an entirely new way to ride—and we’ve gathered the most talented, diverse, and spirited people from all over the world to make it happen.
Unlimited rides on Chariots (enough said!).
Healthy (and a few not-so-healthy) snacks and drinks to keep you energized.
Generous discounts on eligible Ford vehicles.
Plenty of opportunities to develop your career at a fast-growth company.
Chariot is an Equal Employment Opportunity Employer and is committed to a diverse workforce. Chariot considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, Austin Fair Chance Hiring Ordinance, Seattle Fair Chance Employment Ordinance, and the New York Fair Chance Act, Chariot will consider for employment qualified applicants with arrest and conviction records.
Staffing/recruiting agencies, please note: Chariot does not accept unsolicited resumes/CVs through this website or directly to leaders or employees and will not pay fees to any agency without a prior signed agreement.