Last Updated on January 29, 2018
These terms ("App Terms") govern your use of the Chariot applications ("App") from within the United Kingdom and is made available by Chariot Transit UK Limited, a company registered in England and Wales (Registration no. 10594942) with registered address at 1/447 Eagle Way, Warley, Brentwood, Essex, England, CM13 3BW.
By downloading or using the App, you agree to comply with and be bound by the App Terms which form the basis of your agreement with us.
In these terms:
"We" are Chariot Transit UK Limited; and
"You" are the customer who has registered for the App.
Capitalised terms which are not defined within these App Terms shall have the same meaning as those given in the Terms of Service.
Please note that supplemental terms may apply to certain services that are booked, accessed or provided via the App (e.g. Commuter services, Charter services, Enterprise services, promotional activities). For the avoidance of doubt, supplemental terms will apply in addition to these App Terms. If there is a conflict between these App Terms and any supplemental terms, the App Terms will apply.
If you have any questions or comments on our App Terms or generally, please visit the "Support" section in our App or the [FAQs][/faqs] on our Website.
We will take reasonable steps to ensure that the App and the services provided through it will be available for use at all times, however, on some occasions, you may not be able to obtain continuous uninterrupted access to the App (for example, if we are making changes to our systems or for other technical, security, legal or regulatory reasons, or for reasons outside of our reasonable control such as the quality of your internet connection). We will not be liable to you where you are unable to access the App.
To use this App, you must have a valid account (the "Account"). Further information and terms governing your Account are found within the Terms of Service.
You must not use the App for any purpose that is unlawful or prohibited by these App Terms (including representing yourself as or impersonating an Account owner, if you are not one) and you acknowledge that we can restrict access to your Account in the event that you use the App in such a way. In particular, you agree that you will not:
All content and material made available through the App belongs to us or our licensors. Rights in the App are licensed (not sold) to you and you have no rights in, or to, the App, its content or the material within it, except where we state otherwise.
As an Account owner, there may be instances in which you add content to the App. If you add any content to the App you confirm that:
Any content which you add to the App will not be treated confidentially by us except insofar as it contains personal data.
If you upload any content that we reasonably consider to be offensive, harmful, inaccurate, unlawful or inappropriate, we may remove or alter this content or take any other reasonable action we decide is appropriate (including terminating your Account).
We can amend the App Terms and/or update the App (including the information provided on it) at any time if we believe it is reasonably necessary to do so, for example, for security, legal or regulatory reasons. We will try to give you advance notice of any changes (and may do so by email to any current registered email address that we hold for you, by using a pop-up notice on the App and/or by any other means that we think is appropriate in the circumstances). Continued use of the App after you have been notified of a change will be taken as your acceptance of any changes.
Depending on the update, you may not be able to use the App until you have downloaded the latest version and agreed to any new information. We will let you know through your mobile device if there is a new version of the App.
We provide the App "as is" and we do not give you any guarantee as to how you may use it or what it will allow you to do.
We will use reasonable skill and care to ensure that the App is safe and secure and does not contain viruses or other damaging property, for example, by incorporating security features, however, we can't guarantee that this will be the case or that no damage will occur to your mobile device or other digital content. If we fail to comply with this and you suffer loss and/or damage to your device and/or other property, we will be liable.
As this is a free App and provided on an "as is" basis, if you suffer loss and/or damage under this App or are dissatisfied with any portion of the App or with any of these App Terms, your sole and exclusive remedy is to discontinue using the App.
For the avoidance of doubt, nothing in these App Terms shall limit or exclude our liability for:
The App may contain links to other websites and other digital content ("Linked Sites"). The Linked Sites are not under the control of us and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We provide these links to you only as a convenience, and the inclusion of any link does not mean that we endorse the site or associate with its operators. Please pay attention when you access these web sites through the links provided on the App and read their terms and conditions of use and their privacy policies carefully.
You can link your Account to certain third party online sites (as determined by Chariot on the App). If you connect your Account to your third party online account, this may result in the continuous release of information about you to others (in accordance with your privacy settings on those third party sites).
You may cancel your agreement to these App Terms at any time without notice and for any reason by deactivating your Account and uninstalling the App. Uninstallation methods may vary depending on the device used.
We may in its sole discretion and without liability to you, with or without cause, and at any time, decide to limit, suspend or deactivate your Account or access to the App for any reason, including but not limited to:
In addition to the rights set out in the Cancellation section in the applicable Terms of Service, on cancellation for any reason:
Please refer to our Terms of Service for information on how to make a complaint in respect of your use of the services provided through this App.
Your Account and these App Terms are personal to you and you may not assign or transfer any rights granted to you under these Terms to any other person.
No person other than you or us may enforce any of these terms.
If we allow you some extra time to meet your obligations under these App Terms or do not rely on some or all of our rights, this does not mean that we give up our ability to exercise any of these rights or any other rights, either at the time they become exercisable or in future.
If any part of the App Terms becomes invalid, illegal or unenforceable, this will not affect the validity of the remaining App Terms.
Notice in writing will include by electronic communications and the parties agree that all agreements, notices and other communications may be sent via email (or through the in-app instant messaging service). Any notice delivered via email will not be deemed delivered if the sending party is notified that the email address is invalid or that the email is queuing or otherwise may not have been received.
These App Terms (and any non-contractual obligations arising out of or in connection with them) are governed by the laws of England and Wales.
Any claim, dispute or matter of difference which may arise out of or in connection with these App Terms or the legal relationships created by them are subject to the jurisdiction of the courts of England and Wales.
If you live in Scotland or Northern Ireland, any dispute is subject to the jurisdiction of the courts of Scotland or Northern Ireland respectively.